Wednesday, August 21, 2019
en-USes-ES

Hotels FAQ

Are taxes and service charges included in the room rates?Is the room rate per person or per night?What credit card types are accepted for guarantee/deposit?Is it safe to use my credit card? I am eligible to receive a discounted rate. How do I use a coupon? Promo code?Our children will be with us... do they stay free?How long does it take to receive a confirmation to my booking request? How do I search for availability? Book a Room(s)?Can I specify where I would like my room located (preferred floor, city view, etc.)?What is the difference between the following room types and occupancy categories?What is the deposit policy on my reservation? What is the amendment policy for my booking? How do I amend my reservation?How do I cancel a reservation? What is the cancellation policy on my reservation?Is there a hotel shuttle service to/from the airport? Are rollaway beds/cribs available? Is breakfast included? Should I use the hotel safe for my valuables? Is there free parking available?What if I don't like the room assigned by the hotel?Do all hotels offer Housekeeping and Laundry Services?How late can I order Room Service?What do I do if I need to send a fax? E-mail?What other types of facilities do Tour-Market hotels offer?Do I need to notify hotel in advance if I am traveling with a physically-challenged guest?How do I use hotel Express check-out? Do the hotels on the Tour-Market listing accept pets?Does the hotel have a lost and found?Are taxes and service charges included in the room rates?Is the room rate per person or per night?What credit card types are accepted for guarantee/deposit?Is it safe to use my credit card? I am eligible to receive a discounted rate. How do I use a coupon? Promo code?Our children will be with us... do they stay free?How long does it take to receive a confirmation to my booking request? How do I search for availability? Book a Room(s)?Can I specify where I would like my room located (preferred floor, city view, etc.)?What is the difference between the following room types and occupancy categories?What is the deposit policy on my reservation? What is the amendment policy for my booking? How do I amend my reservation?How do I cancel a reservation? What is the cancellation policy on my reservation?Is there a hotel shuttle service to/from the airport? Are rollaway beds/cribs available? Is breakfast included? Should I use the hotel safe for my valuables? Is there free parking available?What if I don't like the room assigned by the hotel?Do all hotels offer Housekeeping and Laundry Services?How late can I order Room Service?What do I do if I need to send a fax? E-mail?What other types of facilities do Tour-Market hotels offer?Do I need to notify hotel in advance if I am traveling with a physically-challenged guest?How do I use hotel Express check-out? Do the hotels on the Tour-Market listing accept pets?Does the hotel have a lost and found?
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